Privacy Policy
The Stow Firm | www.stowfirm.com
Effective Date: July 4, 2026
The Stow Firm ("the Firm," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you visit www.stowfirm.com (the "Site"), contact our offices, or communicate with us by email, telephone, or text message. By using the Site or communicating with the Firm, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide to us. We collect the information you choose to share with us, including your name, email address, telephone number, and the contents of your message when you submit our contact form, email us, call or text our office, schedule a consultation, or use our client portal. If you engage the Firm, we collect information reasonably necessary to provide legal services.
Information collected automatically. Like most websites, the Site and its hosting platform may automatically collect standard technical information, such as IP address, browser type, device information, pages visited, and referring pages, through cookies and similar technologies. This information is used to operate, secure, and improve the Site.
2. How We Use Information
• To respond to your inquiries and schedule consultations;
• To provide, administer, and bill for legal services;
• To communicate with you by email, telephone, and, with your consent, text message (SMS);
• To operate, maintain, secure, and improve the Site;
• To comply with applicable law, court rules, and our professional obligations, including the rules of professional conduct governing attorneys.
We do not use your personal information for third-party advertising, and we do not sell personal information.
3. Text Messaging (SMS) Program
The Firm offers conversational text messaging so clients and prospective clients can communicate directly with our office about their inquiry or legal matter, including replies to questions, appointment scheduling, matter status updates, and document requests.
Consent. You consent to receive text messages from the Firm by providing your mobile number and checking the consent box on our website contact form, by providing consent verbally or in an engagement agreement, or by initiating a text message conversation with our office. Consent to receive text messages is not a condition of retaining the Firm or purchasing any service.
Message frequency and rates. Message frequency varies depending on your matter and your communications with us. Message and data rates may apply according to your mobile carrier plan.
Opting out. You may opt out of text messages at any time by replying STOP to any message from our number. You will receive a one-time confirmation, after which you will receive no further texts from us. Opting out of text messages does not affect any representation; we will continue to communicate with you by telephone and email.
Help. For assistance, reply HELP to any message from our number, call our office at (504) 677-8324, or email chris@stowfirm.com.
SMS privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties.
4. How We Share Information
We do not sell, rent, or trade personal information. We share information only:
• With service providers that support the operation of our practice, such as website hosting, practice management and client portal software, and our telephone and messaging platform, each of which is permitted to use the information only to provide services to the Firm;
• As required by law, subpoena, court order, or other legal process, or as permitted or required by the rules of professional conduct;
• To protect the rights, property, or safety of the Firm, our clients, or others; or
• At your direction or with your consent, including as necessary in the course of your representation.
For clarity, and as stated above: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. No Attorney-Client Relationship; Confidentiality
Visiting the Site, submitting the contact form, or otherwise contacting the Firm does not create an attorney-client relationship. Please do not send confidential or time-sensitive information about a legal matter until an engagement has been confirmed in a written agreement. Once an attorney-client relationship exists, information relating to the representation is protected by the attorney-client privilege and the rules of professional conduct, which impose duties of confidentiality stricter than this Policy.
6. Cookies and Analytics
The Site may use cookies and similar technologies for essential site functions and aggregate analytics. You can control cookies through your browser settings; disabling cookies may affect some Site features.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy and to comply with our legal and professional obligations, including applicable client file retention requirements.
9. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us at chris@stowfirm.com. We will honor such requests to the extent consistent with our legal and professional obligations, including record retention duties. You may opt out of text messages by replying STOP (see Section 3) and may unsubscribe from any non-essential email communications at any time.
10. Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.
11. Third-Party Sites and Services
The Site may contain links to third-party websites and services, including our client portal provider. Those services are governed by their own privacy policies and terms, and we are not responsible for their practices.
12. Changes to This Policy
We may update this Policy from time to time. The effective date above reflects the most recent revision. Your continued use of the Site after an update constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions about this Policy or our privacy practices, contact:
The Stow Firm
25 Walnut Street, Suite 212, New Orleans, Louisiana 70118
(504) 677-8324 | chris@stowfirm.com